Business Analyst

Job Description

We are seeking an experienced Business Analyst to support a federal healthcare program focused on detecting and preventing fraud, waste, and abuse within government-sponsored health programs. The ideal candidate will possess strong analytical and problem-solving skills, experience gathering and documenting requirements, and the ability to collaborate effectively within a SAFe Agile environment. This role will work closely with Product Managers, Product Owners, business stakeholders, customers, and Scrum teams to deliver high-value solutions supporting the Centers for Medicare & Medicaid Services (CMS). Key Responsibilities Analyze and organize business requirements into user stories under epics and develop detailed acceptance criteria. Lead backlog refinement sessions and support Product Owners with prioritization activities. Collaborate with internal and external stakeholders to refine and manage product backlog priorities. Coordinate with external teams regarding project timelines and proactively identify and escalate risks. Document meeting minutes, key decisions, and action items, and distribute them to stakeholders. Maintain ongoing communication with customers, SMEs, and project stakeholders to gather and document business requirements. Contribute to project documentation and ensure requirements traceability from inception through delivery. Design and document future-state business processes and workflows using industry-standard modeling tools. Review test scenarios and identify missing impact areas or testing gaps. Track stories, epics, and customer requirements through successful completion. Support User Acceptance Testing (UAT) activities. Create technical stories and enablers by understanding technical requirements and system functionality. Analyze business and operational data to identify challenges, opportunities, and solution recommendations. Assess potential risks and impacts associated with proposed solutions. Provide ongoing support for implemented solutions and production issues. Collaborate with development teams to prioritize and resolve production support concerns. Support Product Owners and development teams in achieving customer satisfaction and successful product delivery. Required Qualifications Bachelor’s degree. SAFe Agile Certification. 5+ years of Business Analyst or related experience. Strong understanding of Agile methodologies, including Scrum and Scaled Agile Framework (SAFe). Excellent analytical, conceptual thinking, and documentation skills. Strong verbal and written communication abilities with exceptional attention to detail. Experience creating reports and presenting information to both technical and non-technical audiences. Hands-on experience with: JIRA Confluence Visio Mural Lucidchart or similar process modeling tools Proven ability to work collaboratively in cross-functional teams. Strong problem-solving skills with a proactive approach to issue resolution. Ability to thrive in a fast-paced, deadline-driven Agile environment. Strong customer service mindset with excellent follow-up and stakeholder management skills. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications Experience supporting healthcare IT initiatives. Knowledge of healthcare regulatory requirements, including HIPAA. Experience working with CMS programs, processes, and standards. Previous experience supporting federal government programs and contracts. Why Join Us? Opportunity to support a mission-critical federal healthcare initiative. Fully remote work environment. Contract-to-hire opportunity with long-term career potential. Collaborative SAFe Agile team culture. Meaningful work contributing to the prevention of fraud, waste, and abuse in healthcare programs.