SAP S/4HANA Functional Lead – Order-to-Cash (OTC)

Job Description

SAP S/4HANA Functional Lead to own SAP S/4HANA order management, invoicing, and pricing processes. Drives fit-to-standard decisions, governs functional design and configuration, and is accountable for end-to-end quality across requirements, testing, cutover, and adoption. Ensures sales execution, billing, revenue outcomes, and vehicle management processes work as intended. Teams video interview – 1 round. Local to Michigan strongly preferred; 4 days onsite in Dearborn MI.

Requirements

• • 7–12+ years in sales operations/OTC and/or SAP Sales functional leadership (required)
• • 1–2+ years with SAP S/4HANA implementations or ECC to S/4HANA transformation with OTC ownership (required)
• • Deep knowledge of pricing, order management, delivery, and billing processes and controls (required)
• • UAT leadership and quality gate discipline (required)
• • Experience and/or awareness of SAP Vehicle Management Solution and integration to OTC, finance, and logistics (required)
• • Strong cross-functional leadership with Finance, Supply Chain, and Customer master data teams
• • SAP S/4HANA Sales functional fluency; ability to review configuration impacts
• • NO H1B; W2 only; Bachelor's degree required; Master's preferred

Responsibilities

• • Own end-to-end OTC design: lead-to-order handoffs, order management, pricing, availability, delivery, billing, returns, credit/debit, and customer service
• • Define and enforce sales process standards across channels/regions while managing approved local variations
• • Establish OTC KPIs (order cycle time, perfect order rate, fill rate/OTIF, billing accuracy, dispute cycle time, DSO impact drivers)
• • Design and govern solution for sales document types, pricing procedures, billing types, and credit/debit memo flows
• • Coordinate with Finance (FI/CO) for billing to accounting, revenue, taxes, and profitability
• • Own OTC ITC/UAT strategy and execution; lead defect triage and prioritization
• • Define OTC cutover activities; ensure readiness of downstream partners and integration applications
• • Define role impacts for pricing and billing teams; review and sign off training materials

Technologies & Skills